Workyard's Community Guidelines
Workyard is a network for construction professionals, and as such, we like to keep it professional. But fun too! As they say, it’s all fun and games until someone breaks the Community Guidelines.
So these Community Guidelines are here to help make sure you play by the rules, so you can have fun and get the most out of Workyard. As we like to say, Workyard, play hard.
You Are Your Profile
Your profile is an advertisement of yourself and your business, so..
- You don’t ever need to post that you’re looking for work or post a job requesting that someone hires you. As much as we respect the hustle, no one likes a desperado.
- Don’t post content with your contact details. If someone wants to get in contact with you they will when they invite you to a job or by accepting your expression of interest when you apply for their job. No one ever gets a call back when they hand out their number in a bar, without being asked for it in the first place - don’t be that guy.
- Make sure to keep your profile up to date, with updated pictures of your projects, licenses and business details. Workyarders with the most up to date projects get prioritised for jobs and get hired more.
- Only post pictures of construction work, which you have worked on. Everyone wishes they designed and built the Sydney Opera House, if you didn’t, then don’t pretend you did. Workyarders keep it real, so don’t be a phoney.
Getting the Job Done
Jobs are sent out when a head contractor needs a subcontractor to help them on a project. Here’s a few things you should know when posting and applying for jobs..
- Get engaged and be responsive. Make sure if you need a hand and post a job, that you have the time and are willing to engage with subcontractors who apply by accepting or declining their EOIs. Similarly, if you applied for a job and get accepted make sure to be in touch about the job and let the job poster know if you’re no longer available for the job, especially before you get booked.
- Make sure to close the jobs you post. You can close your jobs by confirming who you hired, stating a job was cancelled, or telling us you booked someone elsewhere all within Workyard. As long as you keep jobs open, subcontractors will apply, and no one likes applying for a job that doesn’t exist anymore.
- As a subcontractor, if you need to cancel a booked job, cancel ASAP. If you get booked, you need to let us and the head contractor know within 48 hours after receiving the booking confirmation if you can no longer do the job, otherwise the Winner’s Fee becomes a cancellation fee. This means, you cannot cancel a job if the start date is less than 48 hours away and you cannot cancel ASAP jobs. You shouldn’t be applying or agreeing to jobs at short notice. No one likes a tyre kicker.
- As a head contractor, if you need to cancel a booked job, cancel ASAP. Head contractors can cancel jobs by letting us and the subcontractor know in advance. It’s important you let us know so we don’t charge the subcontractor a Winner’s Fee for a job that you cancelled. If your jobs are cancelled too often or the subcontractor was put out by your cancellation, you can be charged the Winner’s Fee as a cancellation fee.
- Don’t go cheating on the side. If we find out you have, or are trying to, cut side deals and not telling us who you’ve booked, you’ll totally lose our trust so we’ll definitely split up. We might tell you that we can still be friends.. We probably won’t be though.
- Jobs are for short to mid term subcontracting jobs only. Workyard is for contractors, not employees. If you’re looking to hire a full time employee, Workyard isn’t the right place to be posting jobs.
Payments and Feedback
We specifically have a Winner’s Fee so we only get paid after you win work, and to make sure we have the best construction professionals on Workyard, we have reviews.
- Pay on time. It’s called construction work, not construction volunteering, so make sure to pay your subcontractor on time, based on your discussed agreements or as per the subcontractors invoice.
- Pay the Winner’s Fee. You agree to the Winner’s Fee when you apply for a job, so if you have any issues, at all, you should contact us. The Winner’s Fee is for winner’s, and winner’s are happy, so if you’re not happy about something, you need to get in touch and tell us why.
- Give us honest feedback and provide reviews. Feedback helps everyone get better. Like you, we want Workyard to be best network for construction professionals, so it's important you provide reviews about your fellow Workyarder after you’ve worked with them. Further, if there’s something we can do better, do let us know.
- Don’t be dodgy. Reviews only take place when a subcontractor is booked through Workyard. If we connect you with a great Workyarder, don’t take a review away from them by soliciting them outside of the community.