The 7 Best Construction CRMs for 2025

Looking for a construction CRM for your business? We’ve reviewed 7 of the best construction CRM software on the market to help you choose!

a person holding a tablet in front of a construction site using a CRM for contractors and construction companies
FAQs
What is a construction CRM?

A construction CRM (Customer Relationship Management) is a specialized software designed to streamline team communication, track projects, automate administrative tasks, and provide real-time access to project data.

How does CRM software help construction companies?

Construction CRMs help companies by offering a suite of tools to simplify the following processes:

 

  • Lead and customer management: A construction CRM maintains a comprehensive, easy-to-access customer database so the support team can easily retrieve information to personalize client service with each call. It also allows users to separate regular customers from new leads, making it easier to direct efforts to the latter as they go through the sales pipeline. 
  • Project management: Construction CRM facilitates project tracking, team collaboration, and document sharing to ensure everyone is on the same page and prevent project delays. 
  • Communication and automation: A construction CRM automates repetitive tasks like sending invoices, scheduling tasks, and other mundane admin activities. It helps the team save time and cut administrative costs. 
  • Reporting and Analytics:  Construction CRMs are often equipped with data-rich dashboards and customizable reporting features that can help the team drill into each project’s profitability and make crucial data-driven decisions. 
What is the best crm for contractors?

Choosing the best CRM for contractors depends on the specific needs of your business, such as project size, sales complexity, and budget. Here are some top CRM options for contractors:

Top CRM Options for Contractors

  1. Jobber:

    • Best for: Small and micro-sized contracting businesses.

    • Features: Job details flow automatically through every project stage, includes quoting, scheduling, and invoicing, time and material tracking.

    • Starting Price: $39/month.

  2. Procore:

    • Best for: Project budgeting and cost forecasting.

    • Features: Manage subcontracts and purchase orders, create prime contracts.

    • Pricing: Custom pricing.

  3. Pipedrive:

    • Best for: Sales pipeline management.

    • Features: Automates repetitive sales tasks, customizable sales pipelines.

    • Starting Price: $14/month (basic plan), $24/month (advanced features).

  4. HubSpot CRM:

    • Best for: Large-scale marketing and sales.

    • Features: Detailed contact records, large report library, marketing automation.

    • Starting Price: $20/month per user (basic plan), with a free plan available.

Choosing the Right CRM

  • Small Businesses: Jobber or Pipedrive might be suitable due to their cost-effectiveness and ease of use.

  • Large Projects: Procore or Buildertrend could be better for managing complex projects and budgets.

  • Marketing and Sales: HubSpot CRM offers comprehensive marketing automation and sales tools.

Ultimately, the best CRM will depend on your specific business needs, such as the size of your projects, the complexity of your sales cycle, and your budget.

What’s the best construction CRM?

There are two types of construction CRM: project management CRM and sales CRM. 

If you want a simple CRM designed to track projects from start to finish, Workyard is the best option. On the other hand, if you’re looking for a construction CRM specializing in lead and sales pipeline management, Salesforce should give you a good headstart. 

Other construction CRMs can also do both; make sure to check the list of recommended options above to jumpstart your due diligence process. 

What are the top construction CRM systems recommended for 2024?

The best construction CRM systems for 2024 include Salesforce, JobNimbus, Capsule, and Buildr among others Each of these platforms offers specialized features designed to enhance project management, client interactions, and sales processes specifically for the construction industry.

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