The 7 Best Dispatch Software Solutions for 2025

Scoring

Key Features

• Live GPS tracking

• Drag-and-drop scheduling

• Real-time job status tracking

• Integrated time tracking

• Customizable reports

• Built-in compliance features

• Payroll and accounting integration

Highlights

Unlike other dispatch software programs that have a few minutes of delay in updating workers’ locations (Housecall Pro, for instance, auto-updates locations every FEW minutes), Workyard has the industry’s most accurate GPS tracking tool. This means you’ll always know the real-time location (and availability) of each driver or technician.

Paired with its map-based team location viewer, Workyard’s dispatching software helps dispatchers find out at a glance the best person nearest the customer location who can take on an emergency service call, saving time and fuel expenses in the process.

You can dispatch in seconds based on live worker locations, assign jobs with detailed notes, and monitor job progress through the app. Whether someone calls out last minute or wraps up early, Workyard allows you to reassign tasks, reroute crews, and update schedules in real time, keeping projects on track and customers happy.

Workyard’s dispatch app is designed for teams that are constantly on the move. It offers a single place to organize job details, track progress, and store notes—all with minimal clicks. If you’re managing fast-paced service calls for an electrical business or looking for a trucking dispatch software to stay on top of your fleet, this kind of setup helps you dispatch efficiently without all the usual back-and-forth.

In addition, Workyard’s app has a lightweight design without a million bells and whistles, so even non-tech-savvy users can warm up to it quickly. Meanwhile, its automatic push notifications always keep drivers/techs updated, reducing wasted trips to customers who suddenly become unavailable. 

Unlike generic dispatch programs, Workyard integrates smoothly with QuickBooks (or other accounting software you already use), which enables you to sync customers, invoices, and job details automatically while avoiding duplicate data entry. 

Here are Workyard’s key dispatch features: 

• Real-Time GPS Tracking: Tracks vehicles and employees live, so dispatchers always know where everyone is. This helps them make quick, informed decisions.
• Automated Scheduling: Automatically assigns tasks to workers based on their location, skills, and availability, saving time and avoiding mistakes.
• Instant Communication: Dispatchers can send job updates to workers in real-time, while workers can update job statuses on the go. This ensures everyone stays connected and on the same page.

Let’s now take a closer look at Workyard’s dispatch management software.

Smart Scheduling and Dispatching That Adapts to Your Day

Workyard’s scheduling and dispatching tools are built for teams that don’t have time to waste. The drag-and-drop calendar makes assigning and reassigning jobs quick and intuitive, so you can respond to changes on the spot or dispatch drivers/techs even while you’re in the middle of a service call. 

If a crew member calls out or a high-priority job comes in unexpectedly, you can reassign work instantly based on real-time GPS location and crew availability. Field teams receive immediate updates through the mobile app, including job instructions, site info, and checklists.

Workyard’s scheduling & dispatch software features include:

Real-Time Location-Based Dispatching

Workyard utilizes real-time GPS data to dispatch workers efficiently to client sites. This feature is particularly useful for services like HVAC repairs where time and location accuracy are critical. 

For example, during peak operation hours, available technicians with light appointments can be routed to the closest job site, minimizing travel time and increasing the number of daily job completions.

Instant Push Notifications With Job Details

When urgent jobs arise, Workyard’s scheduling console can instantly send schedules and detailed job descriptions to field employees. 

For instance, if a plumbing company needs to address an emergency leak, the dispatcher can quickly assign the nearest available plumber to the job, ensuring rapid response times.

In case there’s a change order, the general contractor no longer have to make a flurry of calls to keep everyone updated. Through Workyard’s dispatch software, the GC can quickly move the timeline up in a few clicks, reallocating jobs using its drag-and-drop calendar interface while notifying everyone for each schedule change.

Eliminate manual scheduling inefficiencies and errors.

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Eliminate manual scheduling inefficiencies and errors.

Eliminate manual scheduling inefficiencies and errors.

Eliminate manual scheduling inefficiencies and errors.

Eliminate manual scheduling inefficiencies and errors.

Eliminate manual scheduling inefficiencies and errors.

Multi-Task Assignment and Organization

Managers can assign multiple tasks to a single worker with specified job durations and detailed to-do checklists. This helps organize a day’s work better, especially for construction projects where workers may need to tackle different tasks like framing, drywalling, and painting in sequential order throughout the day.

Cross-Device Synchronization

With Workyard, all scheduled tasks and updates are synced across all devices in real time. This assures field-based crews always have access to the team’s schedules and crucial reminders/instructions wherever they go. 

Workers can clock in at Workyard’s time clock kiosk app at the head office and use the mobile app while in the field, with every activity and progress recorded and communicated to the office in real time. The flexibility allows dispatchers to track where the workers are and easily make on-the-spot but accurate dispatching decisions.

The fool-proof time clock kiosk.

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The fool-proof time clock kiosk.

The fool-proof time clock kiosk.

The fool-proof time clock kiosk.

The fool-proof time clock kiosk.

The fool-proof time clock kiosk.

The fool-proof time clock kiosk.

GPS Tracking That Keeps You in Control

Workyard’s dispatch software includes accurate GPS tracking so you always know where your crews are and how jobs are progressing. Whether you’re managing five workers or fifty, you get a live view of team locations, arrival times, and job site departures—all tied to verified timecards.

Use geofencing to automate clock-ins and outs based on site boundaries, or monitor job site activity using detailed GPS timelines and travel logs. Workyard gives you the visibility you need to catch inefficiencies, reroute teams, and keep every job on track.

Workyard’s GPS tracking features include:

• Live map view of crew and vehicle locations
• Phone-based GPS tracking linked to clock-ins
• Geofenced job sites with automated time logging
• GPS timelines showing job site arrivals and exits
• Real-time visibility for rerouting and job updates
• Accurate location data for labor cost analysis
• Location-verified timecards for payroll and compliance

Ensure accurate payroll with Workyard’s smart time clock.

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Ensure accurate payroll with Workyard’s smart time clock.

Ensure accurate payroll with Workyard’s smart time clock.

Ensure accurate payroll with Workyard’s smart time clock.

Ensure accurate payroll with Workyard’s smart time clock.

Ensure accurate payroll with Workyard’s smart time clock.

Ensure accurate payroll with Workyard’s smart time clock.

Real-Time Job Progress and Field Activity Tracking

With Workyard’s service dispatch software, you can monitor job status and field activity the moment it happens—without chasing phone calls or paper logs. 

Through real-time job status and location data updates, you eliminate confusion between office and field staff, resulting in zero instances of missing job slots or accidentally sending another technician to a completed job. 

Using Workyard, every clock-in, site visit, vehicle trip, and status update is automatically captured and tied to a specific job or cost code.

Make it easy & simple for workers to share progress.

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Make it easy & simple for workers to share progress.

Make it easy & simple for workers to share progress.

Make it easy & simple for workers to share progress.

Make it easy & simple for workers to share progress.

Field workers can upload notes, photos, and receipts from the mobile app, giving you instant visibility into progress, delays, or completed work. It’s the fastest way to stay updated on everything happening across multiple sites—no matter how busy the day gets.

Workyard’s job tracking tools include:

• Timecard data tagged to jobs and cost codes
• Auto-logged clock-ins and clock-outs per job site
• Vehicle trip tracking between job locations
• In-app photo and note uploads for job updates
• Receipt capture with job tagging for reimbursement
• Real-time status indicators for active, pending, or completed tasks

Accurate Job Costing With Every Dispatch Decision

Workyard’s dispatch software automatically ties time and labor costs to specific jobs, tasks, and cost codes. This makes it easy to track labor costs as they happen, so you know exactly how much time (and money) is going into each job.

Every timecard submission is automatically linked to a project, cost code, or task, giving you clear visibility into your labor spend, without waiting for end-of-week summaries.

Easily capture project labor costs.

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Easily capture project labor costs.

Easily capture project labor costs.

Easily capture project labor costs.

Easily capture project labor costs.

Need to compare labor costs across projects or spot overruns early? Just filter the dashboard by employee, job type, or date range. The system updates in real time, helping you stay on budget and improve estimates for future bids.

Workyard’s job cost tracking software lets you:

• Filter costs by employee, job, cost code, or project type
• See real-time labor spend as timecards are submitted
• Compare actual vs. estimated costs instantly
• Export cost data to QuickBooks, Gusto, and other systems
• Identify high-cost activities or inefficiencies early
• Improve future project estimates with accurate records

Detailed Reports to Improve Dispatching Efforts

With Workyard’s reporting tools, every dispatch, timecard, and job update is logged and ready to report—no need to chase down paperwork or manually compile spreadsheets. Whether you need a quick project summary or a detailed labor breakdown, Workyard lets you filter and export data in just a few clicks.

This helps you answer tough questions fast: Which jobs took longer than expected? Who’s nearing overtime? Where did labor costs spike?

Workyard’s reporting features let you:

• Generate project, employee, and cost code reports
• Export time data by day, week, or pay period
• Attach images and notes to progress reports
• Review past dispatch performance to inform future scheduling
• Share reports as PDFs or CSVs with internal teams or clients

Drill into the details with powerful reporting.

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Drill into the details with powerful reporting.

Drill into the details with powerful reporting.

Drill into the details with powerful reporting.

Drill into the details with powerful reporting.

Labor Compliance Without the Paper Trail

Workyard’s built-in labor compliance tools help you automatically track breaks, overtime, and work hours—so you don’t have to rely on memory or spend hours adding them manually. 

Each timecard includes location-verified entries and a digital audit trail, giving you accurate, FLSA-compliant records that are ready if you’re ever audited.

Avoid disputes by giving workers transparency.

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Avoid disputes by giving workers transparency.

Avoid disputes by giving workers transparency.

Avoid disputes by giving workers transparency.

You can also set custom break and overtime rules by state, so every field team stays within the law, without needing constant reminders or HR oversight.

Workyard’s compliance tools let you:

• Enforce meal and rest breaks based on local laws
• Auto-calculate overtime per employee
• Require end-of-day timecard review and signature
• Maintain digital time records for audits
• Reduce liability and avoid labor disputes

Effortless Integrations With the Tools You Already Use

Workyard connects with the payroll, accounting, and business systems you already rely on so there’s no need to rebuild your workflow from scratch. 

Time and job data collected in the field syncs directly with tools like QuickBooks, Gusto, ADP, and NetSuite, reducing duplicate entry and costly errors.

Integrate your existing systems in minutes.

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Integrate your existing systems in minutes.

Integrate your existing systems in minutes.

Integrate your existing systems in minutes.

Integrate your existing systems in minutes.

Integrate your existing systems in minutes.

Need more flexibility? Export timesheets and job cost data in CSV format or use Workyard’s Developer API to build custom connections.

Workyard integrates with:

• QuickBooks Online & Desktop
• Gusto, ADP, and Paychex
• Oracle NetSuite and Foundation
• CSV export for Excel and Sheets
• Custom integrations via Developer API

Reviews

We highlight aggregate user review scores at the top of every app we discuss – at the time this article was published, Workyard boasted the following numbers:

On the iOS App Store, one user calls Workyard “by far the best app I’ve ever used”:

Works well for me and my crew ⭐⭐⭐⭐⭐ 
I have tried other apps that claim to do time tracking and they end up being so difficult to use that my guys just give up. What’s the point of having an app to track time if nobody uses it? I was skeptical about giving another one a shot but Bill gave me a ring and convinced me to try the free trial. I’m glad he did! My crew uses it every day and I’m finally getting all the info I need with a few mouse clicks instead of searching through binders of time sheets like before.

Randy Jordan calls the Android version of Workyard’s app “amazing”:

⭐⭐⭐⭐⭐ 
App is amazing, it allows me as a technician if I accidentally forget to sign in to a customer that I’ll have proof I was there with the GPS location. It’s overall makes it easier on management because they can see where all the techs are and when new customers call in they’re able to call the nearest tech to pick up more business. Overall a very needed app for any business that has several techs or employees that are mobile. And it makes tracking hours easy.

On Capterra, construction manager Jose M. says “our business has improved dramatically” thanks to Workyard’s scheduling functionality:

Business Origination ⭐⭐⭐⭐⭐ 
Overall: Our business has improved dramatically due to schedule improvements and cost code help us see where we are successful and where we need improve to have better services for our customers.

Pros: The most impactful thing is how using all the tool from scheduling to cost codes to time cost reports helped streamline our business. Shows us where we need to improve and where we’re successful.

Cons: So far I have not learned all the tools useful to my business there are so many. I would change the easy of administrators to change things via mobile phones. Also integrating with google calendar to help block off unavailable times.

EDITOR’S NOTE: We created Workyard – the first app reviewed here – to address issues we encountered while struggling to track and manage construction payrolls for over 700 workers in over 50 construction businesses. We built the Workyard app from the ground up to support construction companies like yours, with industry-essential features like the industry’s most accurate time clock app with GPS and geofencing, intuitive contractor scheduling, construction cost tracking tools, and more.

Learn more about how Workyard works on our main website, or sign up for a 14-day free trial today to see what Workyard can do for your business.

Pricing

Scoring

Key Features

• Mobile and desktop tools for job management

• Schedule appointments with automated notifications

• GPS mobile location tracking and vehicle trips audit

• Capture history with data tracking for photos and digital forms

• Customer billing with online client payment options

Highlights

Dispatch is a field service experience platform providing software solutions to service providers, manufacturers, home and property service companies, retail, and more.

Dispatch centralizes service interactions onto its platform. It enables you to schedule and assign client appointments for your field staff using either its web or mobile apps.

You can automate appointment notifications and measure client satisfaction with each job request, helping your team adjust gaps in performance and service delivery.

The platform also allows you to track field workers’ locations using its GPS mobile app. You have the option to access travel history for accurate auditing of vehicle trips. Dispatch also captures notes, photos, PDFs, and other digital documents to enable data tracking for each job.

You can use Dispatch to bill customers, create invoices, and collect payments online.

Dispatch integrates with QuickBooks Online and other third-party apps, including Salesforce, Hubspot, Oracle Field Service Cloud, and others.

Reviews

Dispatch users say the app helped them organize their tasks, but the app could use more customization and fewer bugs.

iOS user Moi Da Toy says the app is plagued with bugs, affecting its scheduling function:

None of the updates are fixing anything ⭐
The recent update regarding the complete job bug is still present, in fact there are more bugs occurring, not able to edit contact information, when you add apostrophes or commas to a note, it adds a bunch of symbols, and when searching for a work order, all the numbers become duplicated. The biggest problem of it all is when you schedule an appointment and the job randomly turns gray.

Dispatch user Wayne C. says the app is useful when it’s working properly, but the platform could use more customization:

Capterra reviewer Wayne C. says:

Great when it works ⭐⭐
Overall: when it works its great but it breaks down to much i cant continue to run my business this way

Pros: its easy to use , a few reps are great to work with

Cons: customization n the fact that it crashes 2 times a month, field workers on mobile app constantly have problems , and customer support is only 9 to 5, emergency after hours is non existent

EDITOR’S NOTE: We created Workyard – the first app reviewed here – to address issues we encountered while struggling to track and manage construction payrolls for over 700 workers in over 50 construction businesses. We built the Workyard app from the ground up to support construction companies like yours, with industry-essential features like the industry’s most accurate time clock app with GPS and geofencing, intuitive contractor scheduling, construction cost tracking tools, and more.

Learn more about how Workyard works on our main website, or sign up for a 14-day free trial today to see what Workyard can do for your business.

Pricing

Scoring

Key Features

• Scheduling with smart dispatch board

• Performance dashboards with average ticket value and job profitability

• Customer management with job progress and equipment status update

• Automated service agreements

• Mobile CRM with full equipment and work order history

Highlights

Fieldedge is service management software designed for trade industries and field service businesses.

It provides tools for scheduling and dispatching with drag-and-drop job assignment and map-based scheduling. Fieldedge aims to decrease “windshield time” through intelligent touring and its smart dispatch dashboard.

The platform helps you manage customers and automate service agreements, creating custom forms for each serviced equipment. Fieldedge also allows you to review clients’ job history and identify customers with aging equipment, highlighting potential service and replacement opportunities.

FieldEdge provides GPS and time-tracking through its integration with FleetSharp, a fleet tracking software solution for small businesses.

FieldEdge integrates with third-party systems, including QuickBooks and Dispatch.

Reviews

FieldEdge users say it helped them with their business tasks, but the mobile app needs work.

iOS user Service Field Tech says the app is frustrating to use for a field technician:

Frustrating ⭐⭐
The app is frustrating to use. Work orders won’t open up, selecting certain functions won’t open up. App freezes. At one point it was attempting to load the history page of a previous job, and it just stayed on the loading screen. I forced closed out of the app multiple times and it would just revert back to the page. Only until I actually deleted the app and reinstalled it did it work again.

I wouldn’t recommend using the app to anyone until they seriously figure out what the issues are.

Fieldedge user Leon W. says the app is okay, but customer support could be better:

FieldEdge is okay at a lot of things – ⭐⭐⭐
Overall: A lot of our issues honestly probably came from the initial setup. Things weren’t done properly then we could never seem to get it set up correctly afterward due to poor customer support. We left FieldEdge for ServiceTitan a few years later and never looked back.

Pros: Ease of use for technicians in the field and office staff.

Cons: Support. We got almost no support from field edge while using their software. We were often left to figure things out on our own.

Pricing